Shipping policy

1.Shipping time:

Shipping time:All orders would be shipped out within 2 workdayds.

2.Shipping cost and Delivery Time:

Country Shipping Cost Tax/Vat Delivery Time
USA,UK,AU,FR,DE,NL,ES,IT 0 0 7-15 workdays
Other 2-5$ per piece due to weight of package 0 10-30 workdays
Yemen, Palestine not support -- --


3.Order Tracking.

Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry.

When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.

4.Shipping disclaimer.

In the long-term transportation, it is inevitable that uncontrollable circumstances will csuse the transportation to beunable to be delivered in time. Severe weather conditions, catastrophic events, and the impact of the current new crownvirus may cause unexpected delays in packages. I hope that you can understand the helplessness caused by theseuncontrollable factors. We will also get in touch with you at any time and let us know the details. Condition. Somecarriers may not communicate with you on the phone, and will directly deliver to your door or in your mailbox. If thedelivery is not signed, it may be placed at the local post office, and you need to call to confirm or go directly to collect it.All services and advice will hope that you can get a pleasant customer experience and product experlence. Hope to getyour support.

5.Customer service working time.

Monday to Friday:9 AM-5 PM EST

Email:Service@oktape.com

Contact Number:+8615862504048.